Case Manager

Job Description

ALF are proud to be working with a growing lending business across South Manchester, who have an exciting opportunity for a Case Manager to join their team. This is a great opportunity for someone with strong Administration and Customer Service skills who are looking to develop their career in the Property Sector. Playing a key role in ensuring a smooth journey from application to completion working closely with Underwriters / Brokers / Customers and Solicitors.

This role is fully office based Monday – Friday.

Benefits:

• Competitive Salary up to £28K DOE
• Modern offices with great transport links
• Ongoing training and professional development
• Supportive team with a range of Social Gatherings – Lunches / Social Events / Trips away

Role:

Working closely with the underwriting team, you will be responsible for completing a range of Administration duties to help support their active pipeline whilst maintaining strong Customer Relationships.

• Process New Applicants for Receipts to Submissions – ensuring Accuracy and Compliance
• Liaise with Brokers / Customers and various 3rd Parties to collect relevant documentation
• Carry out Credit and Fraud Prevention Checks
• Proactively manage around 50 live cases – ensuring timely update and smooth completions
• Draft Conditional offer letters
• Maintaining accurate CRM Records and Data Entry with agreed SLAS

What we are looking for:

• Strong Administration – minimum 1-2 years experience working with Admin
• Knowledge of the Property / Lending Industry would be beneficial – but must be passionate about the industry
• Strong communication skills required – Verbal and Written
• IT Literate – experienced in Microsoft Office Packages and can work away around Systems

If you are interested in the Case Manager role, please contact the team for more information or send your application to us today.